Returns Policy – FunctionalsShoes.com

Last Updated: [Month/Year]

Easy Returns Process

We accept returns within 30 days of purchase.

To Initiate a Return:

1. Visit FunctionalsShoes.com/returns
2. Enter your order number and email
3. Print prepaid return label (U.S. only)

Return Requirements

✓ Items must be unworn and in original condition
✓ Original packaging included
✓ Tags and dust bags must be attached

Refund Details

• Processing time: 5-7 business days after receipt
• Refund issued to original payment method
• Original shipping costs non-refundable

Exchanges

• Available for size exchanges only
• Subject to stock availability
• Process through our returns portal

Specialty Items

• Final sale items cannot be returned
• Customized shoes are non-returnable
• Gift cards are non-refundable

Return Shipping

• U.S. returns: Free prepaid label
• International returns: Customer pays return shipping

Damaged/Defective Items

Contact us within 7 days of delivery:

1. Provide photos of the issue
2. We’ll send a replacement immediately

Return Status

Track your return:

1. Log in to your account
2. Go to “Order History”
3. Check return progress

Need Help?
Visit our Returns FAQ